Workplace Training
QMS Test: Check Your Quality Management System Knowledge
This QMS test helps you check your understanding of Quality Management System basics, ISO 9001, and continuous improvement. Answer 15 multiple-choice questions and get instant results with quick tips to improve. For more practice, try the quiz ISO 9001 or build manufacturing know-how with the gmp training quiz.
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1Which principle of quality management emphasizes understanding and meeting customer needs?
2In the PDCA cycle, what does "C" represent?
3ISO 9001 is an international standard for what system?
4Which document typically outlines an organization's quality policies and objectives?
5Which principle of ISO 9001 promotes managing activities as linked processes?
6In ISO 9001, which clause requires understanding the internal and external issues relevant to the organization?
7Which tool is commonly used for risk assessment by identifying possible failure modes and their effects?
8A third-party audit is characteristic of which type of audit?
9The "5 Whys" technique is primarily used in which quality management activity?
10Which control chart is used to monitor the proportion of defective items in a batch?
11According to ISO 9001, how should documented information be controlled?
12In the corrective action process, what is the primary purpose of taking preventive action?
13Which methodology focuses on small, incremental improvements in processes?
14Which clause of ISO 9001 specifies requirements for documented information?
15What is typically maintained to record identified risks, their severity, and mitigation actions?
16In statistical process control, a Cpk value of 1.33 or higher indicates what about a process?
17When developing an audit schedule, which factor most directly influences how often an audit should be conducted?
18In FMEA, a severity ranking of 10 typically signifies what level of impact?
19After implementing corrective actions, what is the next step to ensure they are effective?
20For regulated industries, how should document retention periods be determined?
Learning Goals
Learning Outcomes
- Analyse key principles of a quality management system
- Identify ISO 9001 requirements and standards
- Apply process improvement and continuous improvement techniques
- Evaluate audit procedures and compliance measures
- Demonstrate risk assessment and quality control methods
- Master documentation practices and regulatory guidelines
Study Guide
Cheat Sheet
- Understand the Seven Quality Management Principles - These seven principles are the superheroes of ISO 9001, guiding everything from customer focus to relationship management. Think of them as your toolkit to build a rock-solid quality system that delights customers and energizes your team. Discover the QMPs on Wikipedia
- Learn the Structure of ISO 9001:2015 - ISO 9001 is neatly organized into ten clauses, covering everything from organizational context to continual improvement. Mastering this layout helps you navigate the standard like a pro and apply it directly to real-world processes. Explore the standard at ASQ
- Embrace the Plan-Do-Check-Act (PDCA) Cycle - PDCA is the never-ending loop that fuels continuous improvement: plan your changes, do the work, check the outcomes, then act on your discoveries. It's like leveling up in a game - each cycle makes your quality management stronger. Learn PDCA at Wikipedia
- Recognize the Importance of Customer Focus - Customers are the heartbeat of any quality system. By tuning into their needs and exceeding expectations, you boost loyalty and turn happy buyers into raving fans. Dive deeper on Wikipedia
- Explore Continuous Improvement Techniques - Techniques like Kaizen champion small, bite-size tweaks that add up to major gains over time. Encouraging everyone to pitch in means ideas can spark from any corner of your organization. See Kaizen on Wikipedia
- Understand the Role of Leadership - Great leaders set the vision and rally the troops around quality goals. Their passion and commitment light the path for teams to follow, making success a shared adventure. Read about leadership principles
- Familiarize Yourself with Audit Procedures - Internal audits are your friendly check-ups to ensure processes are on track and compliant. They pinpoint areas for improvement and celebrate what's going well - like getting a progress report on your quality journey. Audit tips from ASQ
- Learn About Risk-Based Thinking - ISO 9001:2015 empowers you to spot and tackle risks before they snowball. It's like wearing a quality-management super-alert helmet that helps your team stay ahead of surprises. Risk guidance at ASQ
- Master Documentation Practices - Solid documentation is your scrapbook of evidence - showing exactly how processes work and why they meet standards. Keeping everything well-organized saves time, prevents confusion, and proves your quality game is on point. Documentation advice from ASQ
- Understand the Importance of Relationship Management - Good vibes with suppliers and stakeholders help you weave a dependable network that supports quality goals. Building win-win partnerships is like assembling a dream team where everyone lifts each other up. Relationship tips on Wikipedia
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Updated Feb 24, 2026